Terms & Condition

Welcome to Media House! Before using our website or placing an order, please take a moment to read these Terms & Conditions. They outline your rights and responsibilities as a customer and explain how we operate our services. If you have any questions about our terms or policies, feel free to reach out — our team is always here to help.
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Terms & Condition

Company Name: Media House (“we”, “us”, “our”)
Website: https://mediahousestore.com
Email: info@mediahousestore.com
Phone: +966 56 711 7700

1. Acceptance of Terms

By using our website or placing an order, you agree to these Terms & Conditions and our Privacy Policy.

2. Products and Orders

  • Media House offers industrial machines and related equipment.

  • Product specifications, pricing, and availability are subject to change without prior notice.

  • We reserve the right to cancel or refuse orders if there are pricing or stock errors.

3. Pricing & Payment

  • All prices are listed in Saudi Riyals (SAR).

  • Payment must be made in full before delivery via accepted payment methods displayed at checkout.

  • Taxes or fees, if applicable, will be added at checkout.

4. Delivery & Installation

  • Delivery is scheduled upon order confirmation.

  • Orders may be collected from our factory or delivered within Jeddah city limits.

  • Shipping and installation charges may apply and will be communicated at the time of order.

5. Warranty

  • All machines come with a 24-month warranty from the date of installation.

  • Year 1: covers spare parts and maintenance.

  • Year 2: maintenance service only.

  • Warranty excludes misuse, unauthorized repair, or accidental damage.

6. Returns & Refunds

  • Returns are accepted only in cases of manufacturing defects within a specified period.

  • Machines must be unused and in their original packaging.

  • Return shipping costs are the customer’s responsibility unless the fault is ours.

7. Intellectual Property

All text, images, product information, and design elements on our website are the property of Media House. You may not reproduce or use them without permission.

8. Limitation of Liability

Media House is not liable for indirect or consequential damages resulting from product use or website access. Our total liability shall not exceed the amount paid for the product.

9. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be handled by the competent courts of Jeddah.

10. Changes to Terms

We may modify these Terms & Conditions at any time. The latest version will be published on our website. Continued use of our services constitutes acceptance of the updated terms.

11. Contact

For any inquiries, please contact us at:
Email: info@mediahousestore.com
Phone: +966 56 711 7700
Website: https://mediahousestore.com

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